Frequently Asked Questions

Find answers to common questions about our service

Does the service include specific channels or movies? +

No, this website does not stream or host any copyrighted content. We provide a technology platform for media access. Users are responsible for ensuring they have proper licenses and comply with local laws.

Is this legal? +

Yes. We respect copyright laws and only provide a technical platform for media access. Our service is a technology solution that enables users to access content they are authorized to view. All users must comply with their local laws and regulations.

Is it compatible with Firestick? +

Yes, our service supports Amazon Firestick, Fire TV, Android devices, Smart TVs, iOS devices, and many other platforms. We provide detailed setup guides for each device type.

How quickly will I receive my access credentials? +

After completing your purchase, you'll receive your login credentials and setup instructions via email within 5-15 minutes. If you don't receive them, please check your spam folder or contact our support team.

Can I use my subscription on multiple devices? +

Yes! One subscription can be used across multiple devices. You can watch on your Smart TV, Firestick, phone, and tablet using the same credentials. However, the number of simultaneous streams may vary depending on your plan.

What happens if I experience technical issues? +

Our 24/7 technical support team is available via email, live chat, and WhatsApp. We'll help you resolve any issues quickly. Most common problems can be fixed within minutes with our step-by-step guidance.

Do you offer refunds? +

We want you to be completely satisfied with our service. If you experience any issues that our support team cannot resolve, please contact us to discuss refund options. We evaluate each case individually.

How do I renew my subscription? +

You'll receive a renewal reminder via email before your subscription expires. You can renew by visiting our pricing page and selecting your preferred plan. Your service will continue uninterrupted upon renewal.

What internet speed do I need? +

For optimal performance, we recommend a minimum of 10 Mbps for SD quality, 25 Mbps for HD quality, and 50 Mbps for 4K quality. A stable connection is more important than high speed.

Can I try the service before purchasing? +

Yes! We offer a 15-day trial plan for just $9.99, allowing you to test our service before committing to a longer subscription. This is a great way to ensure the service meets your expectations.

Still Have Questions?

Our support team is here to help you 24/7